OUR APPROACH
We fully understand that the health and security of your people is imperative to the successful operation and growth of your organisation. Especially after COVID-19, health is firmly on the leadership agenda. Even a minor health or security issue, if unchecked, can quickly escalate into a more serious problem. Our purpose is to help keep your people healthy and safe, so you can focus on your core activities.The world is a wildly varied and fast-changing place. When it comes to the health, safety, security and wellbeing of your people, every location is different, and every organisation has different needs. We recognise that there is no ‘one-size-fits-all’ approach to workforce health and security. That’s why our approach is consultative.
We work with you to assess the risks associated with every working environment, from a corporate office to a remote oil rig. We design robust and customised preventive programmes to protect your people. When prevention is not possible, we offer you and your workforce access to our 24/7 Assistance Service.
Be it a pandemic, a safety concern, or a mental health issue affecting one of your workers, we are there for you and for them. Our teams of multilingual doctors, nurses, security and logistics experts are ready to assist, anytime and anywhere.
We see ourselves as your trusted advisor: there to help you prepare for all eventualities and build that crucial workforce resilience. Protecting your people is our priority.
As well as contributing to your Duty of Care and sustainability agenda, these steps can reduce costs and insurance claims. This joint commitment to health and wellbeing benefits your people, your organisation and your reputation. We welcome the opportunity to work with you.
A GLOBAL PRESENCE
We deliver invaluable local knowledge and expertise on a global scale. Our tailor-made services integrate both health and security. This means your needs can be met by one provider and a single point of contact for your people.
- 27 Assistance Centres - You can contact us any time, any day and in 100 different languages and dialects.
- 6,000 Medical Professionals - With extensive experience in all fields of medicine, and a thorough knowledge of the local environment and healthcare system.
- Access to 3,200 Security Specialists - Providing analysis, expert advice and location monitoring across the world.
- 53 Clinics and over 1,000 Remote and Workplace Sites - All accredited to international standards. In developed and emerging countries, offshore and remote locations.
- 103,000 Accredited Providers - In healthcare, aviation and security.
Did You Know?
- +9,500
organisations trust the International SOS Group, including the majority of the Fortune Global 500
- 11,000
calls a day managed by our Assistance Centres
- ~1,600
air ambulance missions performed and flown 12,000 flight hours (eight million km) per year
Our Philosophy: WORLDWIDE REACH. HUMAN TOUCH.
Through the provision of high-quality health and security services, we help our clients to maintain a resilient workforce so they can achieve business continuity and productivity. Clients also benefit from meeting their Duty of Care responsibilities.
Our Values
Care
We care about the interests of all our stakeholders and aim to make a real difference to their lives.Expertise
We are committed to apply our professional expertise to deliver great quality services to our clients.Passion
We work with passion, entrepreneurial spirit and teamwork to serve our clients.ESG Progress 2021
Download the 2021 progress reportAspire Lifestyles
Aspire Lifestyles offers an unrivalled suite of loyalty, concierge and assistance solutions. It works with some of the world’s leading brands in financial services, automotive, insurance, membership services and elsewhere. It can access top restaurants, major events, fitness and lifestyle services, and much more.Find out more here.
Our Mission
To pioneer the international health and security risk services sector.Our Vision
To be the world’s leading health and security risk services company.Our Journey
We have been helping to save lives for more than 35 years.
INTERNATIONAL SOS FOUNDATION
The International SOS Foundation is dedicated to improving the health, safety and security of workers around the world. Started with a grant from International SOS in 2011, it is an independent, not-for-profit organisation. Its mission is to commission and share research and best practice around Duty of Care.
Find Out MoreOUR SUSTAINABILITY COMMITMENT
We believe that our expertise, professionalism and commitment to excellence contributes both to the sustainable development of our own organisation and assists our clients in upholding their promises to their people. Our sustainability commitments set out our ambition and demonstrate how we continue to hold ourselves accountable for our impact and performance. Learn more about our sustainability efforts and commitments.
Read moreGLOBAL STRUCTURE, LOCAL COMPLIANCE
International SOS™ is the registered trademark in various jurisdictions worldwide for the diverse group of companies operating under its name. Headquartered in Singapore, AEA International Holdings, Pte. Ltd acts as the holding company for the International SOS operating group. Over the years, International SOS has expanded its operations globally with the International SOS group’s extensive services and operations being provided by many locally incorporated subsidiary companies, affiliates and partners, which include various hospitals and clinics. International SOS's corporate structure ensures that each International SOS subsidiary, or affiliated company operates independently under the laws, customs and regulations specified by the jurisdiction of such subsidiary or affiliate’s incorporation, as well as the relevant laws, customs and regulations which may apply to the International SOS group on a regional and global basis.
Read about our Group of Companies