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Maximizing Returns on Investment: Empowering Performance and Wellbeing


“If we lose International SOS as a strategic partner, we lose a lot of their capability.” Arla Foods, a leading global dairy producer, believes that performance is closely tied to employee safety. This principle has been further strengthened through their partnership with International SOS, as we support their organisation in keeping their employees safe globally. Operating in 146 countries and owning famous brands like Arla®, Lurpak®, Castello®, and Puck®, Arla Foods ranks as the fourth-largest dairy company worldwide. Their commitment extends beyond quality products to the wellbeing of their 21,000 employees. Ola Arvidsson, Chief Human Resources Officer, emphasizes this philosophy: “If you want people to perform, they have to feel safe, they have to feel appreciated, looked after, if they are to be productive.” This commitment includes protecting their workforce across various regions, from local operations to high-risk areas all over the world.

Strategic Parnership and Security

Jorgen Ove Munk, Head of Global Security, plays a crucial role in this effort. Under his leadership, Arla strengthened its security by partnering with International SOS for medical assistance, security, and travel risk management. Munk states, “We’ve gone from something that was inadequate to something that’s really strong.”

The Bottom Line: ROI through Duty of Care

Arla's partnership with International SOS showcases the return on investment (ROI) from a strong duty of care. This collaboration is more than just a tactical move; it’s a strategic asset. Arvidsson reinforces this sentiment: “If we lose International SOS as a strategic partner, we lose a lot of their capability.” Arla Foods demonstrates that employee wellbeing directly impacts business success. By aligning values, safety, and partnerships, they are building a future where safety and prosperity go hand in hand.

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