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Maritime

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CARING FOR SEAFARERS AND HELPING SHIP OWNERS AVOID DIVERSIONS OR EVACUATIONS

Our maritime services are provided by our specialist subsidiary company, Future Care, which has been providing support to seafarers for over 25 years.

We provide telemedical assistance specific to the physical and emotional needs of mariners. When contacting Future Care, part of the International SOS Group of Companies, our medical team will assist the ship’s captain or medical officer to correctly diagnose and treat the problem. This can be miles away from shore and 69% of cases are solved on board.

When mariners require further treatment, Future Care expertly manages and coordinates the case. Wherever possible, we draw on the regularly vetted and approved medical provider network of International SOS, caring for the crew from onset, right through to aftercare.

  • 40,000+

    crew members have access to our services

  • 13

    P&I Clubs that we have strong working relationships with

  • 4,000+

    ocean carriers that we provide with telemedical services

Our Duty of Care and cost containment services have saved ship operators tens of thousands of dollars, through steering seafarers to preferred medical facilities, eliminating costly middlemen, expert case management and specialised auditing of medical billing.

Hear What Our Clients Think

  • We have always been pleased with the services provided by Future Care's physicians, Nurse Case Managers, First Responders and bill review specialists. We highly recommend their Caring for the Crew programme to your fleet.

    Aditya Saxena

    Regional Manager, Wilhelmsen Ship Management

  • This programme, through the vision of a team effort to mitigate losses, reduces lost time and increases safety and productivity.

    Robert L. Ladmer

    Manager-Special Claims, Hess Corporation

  • We have had a relationship with Future Care for well over 15 Years. It started with medical case management and has progressively grown to include medical consultation services for our entire fleet. Our experience with Future Care services has always proven to be professional, knowledgeable and responsive.

    Raymond Marquardt

    Director Safety & Compliance, U.S. Shipping Corp

Read More Testimonials

WHY PARTNER WITH INTERNATIONAL SOS?

  • Medical Assistance, Whenever, Wherever

    The Future Care medical team is available 24/7/365 to answer routine and emergency medical queries and 69% of our cases are solved without having to leave the vessel.

  • Fully Integrated Health Solutions, from Onset Right Through to Aftercare

    Our expert case management platform can help guide your mariners to the best available medical facilities, saving your team the time, resources and extensive paperwork that is often required with medical issues.

  • Boost your Team’s Wellbeing, Morale and Productivity

    By providing your mariners with access to telemedical support and healthcare, you are helping to increase the retention rate of high quality and healthy seafarers.
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