For medical or security assistance please contact our Moscow Assistance Centre on + 7495 937 64 77
Operating in the country for over 25 years, we have office in Kazakhstan located in Almaty, as well as two clinics located in Almaty and Astana. We provide ISO 9001:2015 certified services to a range of multinational and national corporations, particularly those in the energy, mining and infrastructure industry. We help them to meet their Duty of Care to their international assignees and local workforce through the provision of medical services and security support and information, coordinated by our network of international Assistance Centres. Individual and family pre-paid programmes for Kazakhstani citizens are available at our clinics.
All our clients benefit from:
- International standards of care
- Extensive knowledge of local healthcare systems
- Use of international protocols in the provision of medical treatment and care
- 24-hour access to medical assistance and emergency response
- Medical supplies and procurement in accordance with international standards
- Continuous training of medical personnel
- The maintenance of medical and personal confidentiality
Our 24-hour aero-medical evacuation services offer the fastest response time in the CIS. We can organise a dedicated jet air ambulance, and with 24-hour online reservation connections to major airlines and agreements with their medical departments, we can also organise evacuations utilising scheduled airline flights.
Our team in Kazakhstan is highly experienced in the design, operation and management of healthcare facilities in extremely remote and logistically complex locations. Each solution is tailored to meet the client's specific requirements and budget.
Remote site services include:
- Emergency assistance services in remote areas of Kazakhstan
- Full-scale health programme design and management
- Site surveys and consultancy services
- Medical equipment and supplies
- Medical staffing, emotional support and training (local and internationally sourced professionals)
- Occupational Health programmes, health check-ups, vaccination programmes
- First-aid kits and first-aid training for client's staff in English and Russian
For full details of all our services, please contact us.
Clinics
Almaty clinic
2/2 Khodzhanov Street
Business Centre Fortis
Almaty
050060
Our clinic in Almaty is well equipped to provide comprehensive family-centred care and emergency medical assistance on a 24-hour basis, 365 days a year.
The clinic has its own laboratory, X-ray facilities, pharmacy, emergency rooms and ambulances and is staffed with international and English-speaking doctors.
Our clinic operates in accordance with international standards of providing medical care and international protocols of treatment.
Primary care services include:- Family doctor consultations
- Specialist consultations
- Laboratory testing and diagnostic services in-house
- Ultrasound diagnostics and radiology services
- Medical and surgical procedures and treatment
- Well-stocked pharmacy
- Prenatal/postnatal care and well-baby care
- Complete range of vaccination services
- Health checks and screenings
- Referral through our preferred providers' network
- First aid training and first aid kits
Our operators will answer your call 24 hours a day. Emergency care services include:
- Complete emergency room and emergency resuscitation equipment
- Emergency team on call 24 hours and ambulance
- Organisation and supervision of emergency medical evacuations/repatriations
- Medical evacuation/repatriation
A range of different individual and family pre-paid programmes for Kazakhstani citizens are available in the clinics, tailored for different needs.
For full details of all our services, please call or email us.
Our clinic in Almaty resumes 24/7 Emergency Operations.
The clinic working hours from 24 January 2022 are
Mon-Fri 8:00-18:00
Mon-Sun 24/7 for Medical Emergencies.
Working hours Almaty clinic city phone +7 727 339 70 11
24/7 Almaty clinic Emergency contact number +7 701 744 11 11
Dubai Assistance Center +971 4 601 8777, Moscow Assistance Center +7 495 9376477ATYRAU CLINIC (JV CLINIC PROSPEKT MEDICAL CASPIAN)
82 Abulkhair-Khan Avenue
Atyrau
060011
Prospect Medical Remote in partnership with International SOS is a Joint Venture (JV) clinic of Prospect Medical and International SOS in Atyrau, West Kazakhstan. The JV clinic is well-equipped to provide comprehensive primary, OH and 24/7 emergency care as well as 24/7 medical assistance.
The JV clinic has its own laboratory, X-ray room, pharmacy, emergency room, procedure room, in-patient facility and ambulances. It is staffed with English speaking physicians and operates in accordance with international standards of providing medical care based on international treatment protocols.
Primary care services include:- Family doctors consultations
- In-house laboratory testing and diagnostic services
- Ultrasound diagnostics and radiology services
- Medical and surgical procedures and treatment
- Well-stocked pharmacy
- Complete range of vaccination services
- Health checks, screenings and OH care
- Dental care
- Gynaecology
Emergency care services include:
- Complete emergency room and emergency resuscitation equipment
- Emergency team on call 24/7 with ambulances
- Medical evacuation/repatriation
For full details of the clinic operation hours, services and contact details please visit https://www.prospekt-medical.com
ASTANA CLINIC
5th Floor,
62A Kosmonavtov Street,
Chubary Microdistrict
Astana
010000
International SOS clinic Astana was established in 2005 and provides international-standard out-patient medical care.
Located in the centre of Astana, the capital of Kazakhstan, we offer primary and 24/7 emergency medical care.Primary care services include:
- Family doctor consultations
- Specialist consultations
- TeleConsultation provided by international doctor
- Well-stocked pharmacy
- Vaccination services
- Referral through our preferred providers' network
Emergency care services include:
- Complete emergency room and emergency resuscitation equipment
- Emergency team on call 24 hours and ambulance
- Organisation and supervision of emergency medical evacuations/repatriations
- Medical evacuation/repatriation
For full details of all our services, please call or email us.
Opening Hours
For planned out patient service: Monday-Friday: 9am-6pm
For emergency: 24/7
Offices
ALMATY OFFICE
2/2 Khodzhanov Street
Business Centre Fortis
Almaty
050060
If you are an existing client with a medical or security question/concern, please call our Dubai Assistance Centre on +97146018777ATYRAU OFFICE
55, Aiteke Bi Street,
Atyrau
060001
If you are an existing client with a medical or security question/concern, please call our Dubai Assistance Centre on +97146018777ASTANA OFFICE
5th Floor,
62A Kosmonavtov Street
Chubary Microdistrict
Astana
010000
If you are an existing client with a medical or security question/concern, please call our Dubai Assistance Centre on +97146018777
Offices, Clinics, Assistance Centres & Regional Security Centres*
- Algeria
- Angola
- Chad
- Democratic Republic of Congo
- Gabon
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- Mozambique
- Namibia
- Nigeria
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- Hong Kong (China, SAR)
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